These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of the services provided by TrustedBookFlight (“we”, “us”, or “our”), including the website, booking assistance, email support, and any other travel-related booking services (“Services”). By using or accessing our Site or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
You represent and warrant that you are at least 18 years old (or have reached the age of majority in your jurisdiction) and have full legal capacity to enter into a binding agreement. You agree to use our Services only for legitimate, personal travel bookings for yourself or persons for whom you are legally authorized to act. You must provide accurate, current, and complete information when making a booking or enquiry (including traveler names, dates of birth, passport or ID details if required, contact information, and other relevant data). Any failure to supply accurate information may result in booking cancellation or additional fees.
Our role at TrustedBookFlight is to assist you in searching, comparing, and selecting flights or travel options provided by third-party airlines or travel suppliers. When you request our assistance — whether via online enquiry, phone, or email — we will act as an intermediary. Until you receive a formal booking confirmation (itinerary, ticket or e-ticket, and payment receipt), no contract for travel is formed. All prices and fares quoted are subject to availability and may change until full payment is received and confirmation is issued. :contentReference[oaicite:0]{index=0}
You agree to pay all applicable fares, taxes, fees, service charges or surcharges associated with your booking. In addition to the quoted fare, there may also be service fees or administrative charges levied by TrustedBookFlight for our assistance. You are responsible for any bank fees, foreign-exchange fees (if applicable), or other charges imposed during payment or ticketing.
TrustedBookFlight works with third-party airlines, travel suppliers or consolidators (“Suppliers”) to fulfill travel bookings. We act strictly as an agent or intermediary — we are not the airline, carrier, or supplier. As such, we are not responsible for actions, omissions, failures or defaults of any Supplier, including but not limited to delays, cancellations, schedule changes, service quality, insolvency of the Supplier, or changes in fare after ticket issuance. :contentReference[oaicite:1]{index=1}
You acknowledge and accept that once the booking is confirmed and ticket(s) issued by the Supplier, you are subject to the Supplier’s own terms and conditions (including baggage rules, cancellation or change fees, travel-document requirements, and other policies). We strongly recommend you review the Supplier’s policy before confirming any booking.
Any request for changes or cancellations must be communicated to us as soon as possible, but ultimately will be governed by the policies of the relevant Supplier and applicable fare conditions. Changes after purchase may be subject to change-fees, fare difference charges, or may not be allowed depending on fare rules. Refunds (if eligible) will be processed only after we receive confirmation from the Supplier. We do not guarantee the outcome or timing of refunds — they are subject to the Supplier’s own refund policies and processing timelines. :contentReference[oaicite:2]{index=2}
When using our website or Services, you agree not to engage in any illegal, abusive, fraudulent or unauthorized activity. This includes but is not limited to using false identities or misleading information, attempting to circumvent payment, using the site for commercial resale without permission, or interfering with the normal operation of the site or the experience of other users. We reserve the right to suspend or terminate your access at any time if we determine — at our discretion — that you have violated these Terms.
All content on the TrustedBookFlight website — including text, graphics, logos, icons, images, booking interfaces, and other materials — is the property of TrustedBookFlight or its licensors, and is protected by copyright, trademark, and other intellectual-property laws. You may not copy, reproduce, distribute, republish, upload, post, transmit or modify any content from our site without express written permission from us. Use of our content is limited strictly to your personal, non-commercial use and for the purposes of booking or travel planning.
Our Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, reliability or non-infringement. We do not guarantee uninterrupted or error-free operation of the website or booking services. TrustedBookFlight and its affiliates, officers, agents and employees shall not be liable for any direct, indirect, incidental, consequential, punitive or special damages arising from your use of the site or services, or from any Supplier’s failure or breach, including but not limited to lost profits, lost travel time or missed flights, even if we have been advised of the possibility of such damages.
These Terms shall be governed by and construed in accordance with the laws of the state/country in which TrustedBookFlight is legally incorporated (or any other jurisdiction specified by us). Any dispute arising out of or related to these Terms or our Services shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction. You hereby consent to the personal jurisdiction and venue of such courts.
We reserve the right to update, change or modify these Terms at any time without prior notice. The updated Terms will become effective as soon as they are posted on our website. Your continued use of the site or services after changes are posted constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.
If you have any questions or concerns regarding these Terms & Conditions, please contact our support team using the contact details provided on our website. We aim to respond promptly and work with you to address any issues or clarify aspects of these Terms.
Important Notice: Because TrustedBookFlight acts as an intermediary booking agent working with third-party airlines or travel providers, you should read carefully both these Terms and any additional conditions imposed by the actual Supplier issued tickets with. Your responsibilities, rights, and potential liabilities are defined in part by the Supplier’s own rules in addition to these Terms.