Frequently Asked Questions — TrustedBookFlight

Welcome to TrustedBookFlight’s FAQ. Below you’ll find detailed, practical answers to the questions we receive most often about searching, booking, payments, cancellations, refunds, ticketing, and support. We aim to be transparent about how our platform works, who issues your ticket, and what to expect after booking. If you don’t find the answer you need here, please contact our support team with your booking reference and we’ll help.

1. What is TrustedBookFlight and how does it work?

TrustedBookFlight is a flight search and comparison platform that aggregates fares from airlines and trusted booking partners. We normalize results so you can compare total trip cost, duration, stops, and typical baggage inclusions in one place. In most cases we direct you to the airline or partner checkout to complete payment; for integrated partners the full booking may be completed on our site. We always show who will issue the ticket so you know where to get post-booking support.

2. Are the prices on TrustedBookFlight final?

Prices reflect availability at the time of search. The final total may change during checkout if you add optional services such as extra baggage, seat selection, travel insurance, or if currency conversion and partner fees apply. Always confirm the final price on the booking page before submitting payment.

3. How do I book a flight?

After choosing a fare, click the provided booking link. You will either be redirected to an airline or partner checkout or complete the booking through our integrated flow. The issuing provider will send an official confirmation and e-ticket to the email used at booking.

4. What payment methods are accepted?

Accepted payment methods vary by partner and commonly include major credit and debit cards and some regional gateways. Payment processing is handled by the issuing provider or a secure third-party processor. TrustedBookFlight does not store full card numbers on our servers.

5. How are cancellations and refunds handled?

Cancellation and refund rules are determined by the ticket-issuing provider and depend on the fare type. Some fares are refundable, some permit changes for a fee, and many promotional fares are non-refundable. TrustedBookFlight will assist by forwarding requests and documentation to the issuer, but final decisions and processing times rest with the provider.

6. When will I receive my e-ticket?

The issuing provider typically emails your e-ticket or booking confirmation shortly after payment is processed. If you do not receive confirmation within 24 hours, check your spam folder and contact support with your booking reference.

7. Do you charge booking or service fees?

We aim for transparency. TrustedBookFlight does not add hidden fees to the fares you see. Some partners or payment methods may apply a small service charge; any such fee will be displayed before checkout so you can review and accept it prior to payment.

8. Is my personal and payment information secure?

Yes. We use industry-standard encryption for data transmission and work with reputable payment processors. Personal data is handled according to our Privacy Policy and shared with partners only when necessary to complete bookings or provide requested services.

9. How do I request a name correction or special assistance?

Name corrections, special assistance requests, and seat upgrades are governed by the issuing airline’s policies. Contact the provider listed on your booking confirmation for their procedures and fees, or reach out to TrustedBookFlight support and we will help escalate the request where possible.

10. What should I include when contacting support?

To help us resolve your issue quickly include your booking reference (PNR), passenger full name(s) exactly as on the booking, travel dates, flight numbers if known, and any relevant screenshots or confirmation emails. For refunds or medical excuses include supporting documents to speed adjudication.

11. Do you offer fare alerts and newsletters?

Yes — sign up for fare alerts to receive notifications about price changes on routes you care about. Our newsletter highlights curated deals and seasonal promotions. Alerts can be tailored by route, date flexibility, and price threshold for relevance.

12. Where can I find baggage rules and travel requirements?

Baggage allowances and entry requirements vary by carrier and destination. We include typical baggage details where available and link to the carrier’s policy on booking pages. Always verify visa and health requirements with official government sources before travel.

If your question isn’t covered here, email support@trustedbookflight.com with your booking reference and issue summary — we’ll respond as quickly as possible.