Privacy Policy for TrustedBookFlight

This Privacy Policy describes how TrustedBookFlight (“we”, “our”, “us”) collects, uses, discloses, and protects personal and other information when you access or use our website, services, booking assistance, or contact our support. By using or accessing our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our site or services.

Information We Collect

When you interact with TrustedBookFlight — whether by browsing, requesting a quote, submitting booking details, contacting us for support, or completing a reservation — we may collect various categories of information, including:

• Contact information: such as your full name, email address, phone number, physical address (if provided), and mailing address if needed for correspondence or support.
• Booking & travel information: including travel dates, destinations, flight preferences, passenger names, passport or ID details (when required by airlines or travel suppliers), nationality, date of birth or other required travel-document information, and any special requests or preferences (e.g. seat preference, meal requests, additional services).
• Payment & billing information: when you make a booking via our support team, we may collect billing details, payment-related information, and any data necessary to process charges, refunds or modifications (as permitted by applicable laws and regulations).
• Technical data & usage information: including your IP address, browser type and version, device type, operating system, pages visited on our site, time and date of access, referral source, and other aggregated or anonymous data about how you use our website. This may also include cookies and similar tracking technologies.:contentReference[oaicite:0]{index=0}

How We Use Your Information

We use the information we collect for several legitimate purposes related to providing and improving our services:

• Booking & travel arrangements: to help you search, compare, and book flights; prepare itineraries; issue confirmations; coordinate with airline or supplier partners; and process any changes, cancellations or modifications as needed.
• Customer support & communication: to respond to your questions, requests, or support needs; send email confirmations, booking receipts, or travel updates; and communicate important information about your reservation or our services.
• Fraud prevention, verification & security: to verify traveler information, ensure legitimacy of bookings, protect against unauthorized access or misuse, and comply with applicable regulations and travel-supplier requirements (for example, identity verification, travel-document checks, or anti-fraud screening).
• Analytics & performance improvement: to analyze how visitors use our website, monitor traffic patterns, improve site navigation and functionality, optimize booking flows, and enhance overall user experience. Technical data and usage information help us understand what works and what needs improvement.:contentReference[oaicite:1]{index=1}
• Marketing & offers (with consent): when you explicitly opt in, we may use your contact or preference information to send promotional offers, travel deals or updates. We will only do so with your consent and you can opt out at any time.:contentReference[oaicite:2]{index=2}

Sharing and Disclosure of Information

TrustedBookFlight may share or disclose your information under the following circumstances:

• With airlines, travel suppliers or booking partners: to finalize bookings, issue tickets, process seat assignments, or handle changes and cancellations as required by the supplier. In such cases, we share only the necessary personal and travel information with those third parties so they can provide their travel services.:contentReference[oaicite:3]{index=3}
• With payment processors or financial institutions: when required to complete payment transactions, refunds or any financial reconciliation linked to bookings made via our support services.
• With analytics and service providers: for purposes such as website performance tracking, analytics, usability improvements, and technical support infrastructure. These third parties may use cookies or similar technologies to collect anonymous or aggregated data.:contentReference[oaicite:4]{index=4}
• When required by law or to protect rights: if compelled by legal process, regulatory authority, or to enforce our Terms & Conditions, protect our rights or property, or safeguard the safety of users or others.

Data Retention & Storage

We retain your personal and booking-related information for as long as needed to fulfill the purposes described above — such as completing your booking, providing support, complying with legal or financial obligations, or resolving disputes. For completed bookings, we may retain data to comply with record-keeping requirements, handle future changes or service requests, or maintain a history of transactions as permitted by applicable law. We also keep minimal technical and usage data (such as anonymized analytics) for longer periods to help us improve our website and services over time.:contentReference[oaicite:5]{index=5}

Your Rights as a User

Depending on your jurisdiction and applicable laws, you may have the following rights regarding your personal data:

• Access & review: you may request a copy of the personal information we hold about you.
• Correction or update: you may ask us to correct or update inaccurate or outdated information (for example, a change in contact details or corrections to travel-document information).
• Deletion / erasure: you may request deletion of your personal data, subject to legal or business-related retention requirements (e.g. for bookings already completed or legal record-keeping obligations).
• Restrict or object to processing: for certain uses such as marketing, analytics or promotional communications — especially where processing is based on “legitimate interest” or consent — you may request restriction or opt out.:contentReference[oaicite:6]{index=6}
• Withdraw consent: if you previously consented to data collection or processing (especially for marketing or optional services), you can withdraw consent at any time. After withdrawal, we will cease such processing unless there is another lawful basis for it.:contentReference[oaicite:7]{index=7}

Cookies & Tracking Technologies

Like many travel-booking and travel-service websites, TrustedBookFlight uses cookies and similar tracking technologies to enhance user experience, track website performance, and collect analytics data. Cookies may help remember your preferences, store session data, and track how you navigate through our website. Some cookies may be essential (required for site functionality), while others may be used for analytics or performance monitoring.:contentReference[oaicite:8]{index=8}

You may manage or disable cookies via your browser settings — but doing so may reduce site functionality or impact your booking experience, depending on which cookies are disabled. For more details, please refer to our dedicated Cookie Policy page.

Data Security and Protection

We implement reasonable and appropriate technical and organizational measures to safeguard your personal and sensitive information from unauthorized access, misuse, alteration, or loss. Access to your data is restricted to authorized personnel or trusted third-party service providers who require it to perform business operations (such as booking, payment processing, or support). Where required, we may use encryption, secure communication protocols, and other security practices to protect data in transit or at rest. We also review and update our security practices periodically in line with evolving industry standards and compliance obligations.:contentReference[oaicite:9]{index=9}

Children’s Data

TrustedBookFlight does not knowingly collect or solicit personal information from children under the age of 13 (or under the age required by law in your jurisdiction). If you are under the applicable age, please do not use or submit any information to our website or services. If we learn that we have collected personal information from a child under the minimum age without proper consent, we will take steps to delete that data as soon as possible.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable laws or regulations, or updates to our website functionality and services. When we make material changes, we will update the “Last Updated” date at the top of this page (or in a version history) and — where required — notify users via a prominent notice or banner. Your continued use of our website or services after the updated policy goes live indicates your acceptance of the revised terms.

Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy, or wish to access, correct, or delete your personal data, please contact us at:
Email: support@trustedbookflight.com
Phone: (404) 826-6088
Mailing address: 123 Travel Street, Suite 100, New York, NY 10001

We take your privacy seriously and commit to handling your data with care. Thank you for trusting TrustedBookFlight with your travel plans.